Member of Parliament

James Cartlidge MP

Address: House of Commons, London, SW1A 0AA

County Councillor

Address: Old Village Hall, Lower St, Stansfield, Sudbury, Suffolk, CO10 8LP

Tel: 01284 789478 Mobile: 07970 187864

Borough Councillor

Address:  Point Cottage, High St, Cavendish, Suffolk, CO10 8AT

Tel: 01787 280284 Mobile: 07775 877000

Safer Neighbourhood Team

Haverhill Safer Neighbourhood Team

Non-emergencies: Dial 101

Emergencies: Dial 999


West Suffolk House - Suffolk County Council and St Edmundsbury Borough Council

Suffolk County Council and St Edmundsbury Borough Council are now based at West Suffolk House in Bury St Edmunds. The address is:

West Suffolk House, Western Way, Bury St Edmunds IP33 3YU

Opening Hours: 8.45am - 5pm Monday to Friday

Suffolk County Council

Phone: 08456 077055


St Edmundsbury Borough Council

Phone: 01284 763233



Reporting a highways problem to Suffolk County Council

Highways problems should be reported to Suffolk County Council.

Suffolk County Council has a new interactive online reporting tool for highways problems. Visit and click on the link 'Report a pothole or defect in the highway' to use the interactive tool

If there is a problem which poses an immediate danger to public safety - call 0345 606 617

You can report a range of problems including:

  • Condition or roads or pavements (including potholes, road gulleys)
  • Bridges
  • Drainage and flooding
  • Rights of way (footpaths and bridleways)
  • Highways records
  • Snow, ice and gritting
  • Grass, hedges, trees and weeds
  • Roadworks
  • Signs, barriers and bollards